Catering Assistant – Ennis, Co. Clare (Maternity Cover) Location: Ennis, Co. Clare Reporting to: Catering Manager / Chef Manager/ Otherwise Directed Hours: 37.5 hours per week (Monday – Friday, 10am – 3:30pm) Job Dimensions Practical • Ensure high standard of cleaning as directed • Promote a high standard of customer service to Client employees • Use of cleaning and catering equipment • Care of equipment • Strong knowledge of food preparation and service requirements Customer Relations • Encourage good relations with all clients on contract site • Promptly deal with any customer queries or complaints • Maintain an efficient work practice in busy areas during service. i.e. during any service. Training • Part take in induction training for new staff • Part take in ongoing training from ISS internal or external training departments • Cooperate with safe working practices (manual handling/safe use of chemicals etc) • Adhere to all training in relation to food hygiene and cleaning so as to promote the highest standard of safety and hygiene awareness • Follow all guidelines and training given to you by the supervisor/ trainer at all times in the food environment. Health and Safety • Ensure safe work practices and procedures are followed on site • Use of Personal Protective Clothing and Equipment (w/a) This Job Description is not an exhaustive list of responsibilities. You may be required to undertake any additional responsibilities that are deemed as appropriate to the level at which you are employed and position you hold. Job specific characteristics • Excellent interpersonal skills • Fluent English • Team player • Full flexibility to work various shifts, including weekends • Ability to work on short notice • Catering experience specifically front of house experience, serving food, till operation, etc. • Knowledge and experience in the use of computerized till system • Strong attention to detail with regards food display and service • Superior Customer focus • Legal entitlement to work full time in the State throughout the year Other features of the job It may be necessary to work alternative hours, shift patterns or unsociable hours, including weekends and sometimes more than contracted hours. As part of your job, you will be expected to attend training events and/or meetings and travel to other locations may be required. Local requirements will govern your patterns and locations of work. To apply for this position, please submit your interest to Derry O’Keefe by emailing firstname.lastname@example.org Closing date for applications is Wednesday the 20th September 2017 ISS Facility Services is an equal opportunities employer.